User Guide
Authentication
How to log in to Darwin
Authentication
Darwin uses Zitadel as its authentication provider, ensuring secure access to your company environment.
First Login
- You will receive an email from Zitadel to set up your account
- Create a password following the security requirements
- Navigate to app.darwindata.ai
- Log in with your Zitadel credentials
Login Options
Zitadel offers two authentication methods:
Passwordless Login (Recommended)
Use your device's built-in authentication:
- FaceID (macOS, iOS)
- Windows Hello (Windows)
- Fingerprint (various devices)
Passwordless login is faster and more secure than traditional passwords.
Password Login
Enter your email and password credentials.
Security
Your data is securely stored on European cloud infrastructure. All information you enter in your company environment is confidential and isolated from other organizations.
Troubleshooting
I didn't receive the invitation email
- Check your spam/junk folder
- Contact your organization administrator
- Reach out to Darwin support
I forgot my password
- Click "Forgot password" on the login page
- Enter your email address
- Follow the reset link sent to your inbox
My account is locked
After multiple failed login attempts, your account may be temporarily locked. Wait 15 minutes or contact support.
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